Our Approach to Care
AevaCare is an independent home care company serving Three Rivers, Watford, Hertsmere, Hertfordshire and the surrounding London Boroughs. Our home care team are passionate about providing you with the support and care delivered from our hearts. We provide care that acknowledges people's different ethnic backgrounds, embracing diversity and different traditions to create the best outcomes.
We are able to provide the very best advice on what is available local to you in the community to suit your unique care and support requirements. Being elderly should not stop us from doing what we enjoy and with a little help from Our Carers, you will be able to continue to do so. If you have limited mobility or may require more intensive care, such as hoisting or bed care, our carers are trained to assist you.
About You and Your Choices
YOU are our main focus and priority. We not only help you with what you need, we can also support you to do the things that you want and wish to do. It is all about YOUR choices. Our aim is to provide Homecare Services that are driven by your needs, aspirations and one that you can trust. We have uncompromising high standards that exceed your expectations and we aim to make a real difference to people's lives. We never rush our visits and believe 30 minutes calls are not sufficient to provide quality care.
We visit you at home on a regular basis to re-assess your care plan, support our carers and monitor the quality of the service. We are able to provide continuity of care in the event a carer is unavailable due to sickness or on holiday. Communication is key and we will always listen and discuss with you to ensure your needs are always met and enable you to continue to live independently.
To meet our regulatory obligations and to provide you with the highest quality care, we have in place Quality Assurance Systems, outlining the approaches we take and standards we work to.
Our care assistants' screening process is rigorous to ensure they are compassionate, empathetic, respectful, understanding and able to provide a highly professional service. We only select and employ our carers if we feel that we can trust them to look after our most loved ones, parents or grandparents.
Our Carers undergo an induction programme, comprehensive training, mentoring and shadowing to ensure competency prior to working on their own. They go through in depth pre-employment checks, including criminal background screening using the Enhanced Disclosure and Barring Service (DBS) and are fully insured with public liability cover.
All our staff are either Dementia Friends or Dementia Champions to advance their delivery of Dementia Care and sign up to being Dignity in Care Champions and to the Social Care Commitment. As a company, we also participate in numerous charity events in our local community, where the towns include Watford, Cassiobury, Croxley Green, Rickmansworth, Chorleywood, Northwood, Moor Park, Pinner, Ruislip, Hatch End, Harrow, Edgware, Stanmore, Bushey, Oxhey, Mill Hill, Elstree, Radlett, Arkley.