Staying Safe

What we are doing during COVID-19

Since the middle of March 2020, we have been facing unprecedented challenges of responding to the impact of COVID-19 on our lives.  Although restrictions have recently been lifted, we, at AevaCare, continue to ensure that all of our clients, service users and staff remain as safe as possible.  We maintain our monitoring and swift respond in putting any new measures in place, following the Government guidelines to minimise the spread of the COVID-19.  This includes the use of Personal Protection Equipment (PPE) and robust infection control measures which our Care Staff are strictly adhering to, in particular, hand and respiratory hygiene.  We work with a range of suppliers to ensure that we have adequate stock of PPEs which include face masks, visors, disposable gloves and disposable aprons.

We are following advice and guidance from the Government, Public Health England, NHS and Care Quality Commission (CQC), and have put extra precautions in place to protect all our clients, service users and staff for this period of COVID-19 outbreak. We also continue to follow direction provided by the World Health Organisation and keep a close eye on the situation.  Our staff are testing weekly using Polymerase Chain Reaction (PCR) tests and have now had both their vaccinations.  We also regularly test using the Lateral Flow Devices (LFD) tests.

We work closely with the Hertfordshire Care Providers Association (HCPA) and our care staff are continually updating their training and skills required to deliver care safely.  If the advice from the authorities changes, we will update our position as necessary.

Providing Essential and Quality Care safely in your own Home

During these uncertain times, we are still very much providing quality homecare to our clients and service users.  We deliver essential care and also offer support such as advice to stay fit and mentally active at home.  We are also able to provide support with shopping and picking up medication. We continue to support their families and loved ones, helping the elderly to stay connected with family and friends remotely using technology.  It is still business as usual and we are arranging new packages of care for you or a loved one who needs help at home.

Everything we do is always with the wellbeing of our clients, service users and staff foremost in our minds at this difficult time.